Privacy Policy

Introduction

Lake Norman Tire, LLC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

We are located at: 847 River Hwy, Mooresville, NC 28117

What Data We Collect

We may collect information about you in various ways. The information we may collect includes:

Personal Data

When you interact with our website or services, we may collect personal information that you voluntarily provide, including:

• Name – Your first and last name for identification purposes
• Email Address – For communication and service updates
• Phone Number – For appointment confirmations and service inquiries
• Service Preferences – Information about your vehicle and tire needs

Automatically Collected Data

When you visit our website, we may automatically collect certain information, including:

• Browser type and version
• Operating system
• IP address
• Pages visited and time spent on pages
• Referring website addresses

Why We Collect Your Data

We use the information we collect for various purposes, including:

• Provide Services – To deliver, maintain, and improve our tire and automotive services
• Communication – To respond to your inquiries, send appointment reminders, and provide customer support
• Marketing – To send you promotional materials and updates (with your consent)
• Website Improvement – To analyze usage patterns and improve our website functionality
• Legal Compliance – To comply with applicable laws and regulations

Who Has Access to Your Data

We maintain strict controls over access to your personal information:

Company Staff

Limited personnel at Lake Norman Tire, LLC have access to your information solely for the purpose of providing services and customer support.

Third-Party Service Providers

We may share your information with trusted third-party service providers who assist us in operating our website and conducting our business:

• FormSubmit – Used for processing contact forms and service requests
• Google Maps – For displaying our location and providing directions
• Google Analytics – For analyzing website traffic and usage patterns

These third parties are contractually obligated to protect your information and may not use it for any other purpose.

Third-Party Services

Our website utilizes the following third-party services:

• FormSubmit – Secure form processing for contact and quote requests. Your data is transmitted securely to our email.
• Google Maps – Embedded maps showing our location. Google's privacy policy applies to data collected through this service.
• Google Analytics – Website analytics to help us understand how visitors use our site. Data is anonymized where possible.

We encourage you to review the privacy policies of these third-party services to understand how they handle your data.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and track information about your browsing activities. For detailed information about our use of cookies, please refer to our Cookie Policy.

Types of cookies we use:

• Essential Cookies – Required for basic website functionality
• Analytics Cookies – Help us understand how visitors interact with our website
• Functional Cookies – Remember your preferences and settings

You can instruct your browser to refuse all cookies or indicate when a cookie is being sent. However, some features of our website may not function properly without cookies.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

How to Request Data Deletion

You have the right to:

• Access – Request a copy of the personal data we hold about you
• Correction – Request correction of inaccurate or incomplete data
• Deletion – Request deletion of your personal data
• Opt-Out – Unsubscribe from marketing communications at any time

Contact for Privacy Concerns

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Children's Privacy

Our website and services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Your continued use of our website after any changes indicates your acceptance of the updated policy.