Accessibility Statement

Our Commitment to Accessibility

Lake Norman Tire, LLC is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards to ensure we provide equal access to all users.

We believe everyone should have equal access to information about our tire services and products, regardless of their abilities. Our goal is to provide a website that is accessible to the widest possible audience, regardless of technology or ability.

Measures to Support Accessibility

Lake Norman Tire, LLC takes the following measures to ensure accessibility of our website:

• Semantic HTML: We use proper HTML5 semantic elements to ensure screen readers and assistive technologies can properly interpret our content.
• Alternative Text: All meaningful images on our website include descriptive alt text to convey the purpose and content of visual elements.
• Keyboard Navigation: Our website is fully navigable using a keyboard. All interactive elements can be accessed and operated without a mouse.
• Color Contrast: We maintain sufficient color contrast ratios between text and background elements to ensure readability for users with visual impairments.
• Clear Navigation: Our website features consistent and predictable navigation patterns throughout all pages.
• Resizable Text: Our website supports text resizing up to 200% without loss of content or functionality.
• Form Labels: All form inputs have associated labels to ensure compatibility with screen readers.
• Focus Indicators: Visible focus indicators are present on all interactive elements to help keyboard users track their position on the page.

Conformance Status

We strive to conform to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA standards. These guidelines explain how to make web content more accessible for people with disabilities.

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. Lake Norman Tire, LLC is partially conformant with WCAG 2.1 Level AA, meaning some parts of the content do not fully conform to the accessibility standard.

Known Accessibility Issues

We are actively working to identify and address any accessibility barriers. Currently, we are aware of the following issues and are working to resolve them:

• Some PDF documents may not be fully accessible to screen readers. We are working to provide accessible alternatives upon request.
• Third-party integrations may have accessibility limitations beyond our control.

If you encounter any accessibility barriers not listed above, please contact us so we can address the issue promptly.

Assistance and Accommodations

If you need assistance accessing any part of our website or require accommodations, we are here to help:

We welcome feedback on the accessibility of our website. Please let us know if you encounter any barriers or have suggestions for improvement. We take your feedback seriously and will consider it as we evaluate ways to accommodate all users.

Third-Party Content

While we strive to ensure accessibility throughout our entire website, some third-party content or tools may not be fully accessible. We are committed to working with our vendors and partners to improve accessibility across all integrated services.

Continuous Improvement

Lake Norman Tire, LLC is committed to ongoing accessibility improvements. We regularly review our website and update this statement as we make progress toward full accessibility compliance. Our team receives training on accessibility best practices, and we conduct regular audits to identify and address any barriers.

Formal Complaints

If you wish to file a formal complaint regarding the accessibility of our website, you may contact us using the information provided above. We will acknowledge your complaint and work with you to provide the information you need and to resolve any accessibility issues.